It is not possible for you as a homeowner to be completely sure about how the moving process is going to unfold. There must be a few doubts, queries, and questions in your mind. And this is regardless of whether you have worked with any furniture removalists in Sydney before or not. There is always a tiny sliver of anxiety and nervousness at the back of your mind that tends to take over periodically.
It sends you into a kind of panic mode which is very difficult to turn off. This is a clear sign that you do have a few doubts and it is better to get clarity on them. The best Sydney removalists will be more than willing to answer all your questions so that your move is simple and speedy.
Let’s have a look at a few questions that we have curated which you should never forget to ask your furniture removals professional.
1. Ask Them If You Can Visit Their Office
The first thing that a lot of homeowners are worried about is the authenticity of the furniture movers professional in Sydney. They don’t know whether the company is genuine or not. The only and probably the best way to find that out is to visit the physical address of the company. Of course, you must have already checked their website and social media channels. But what is going to give you absolute surety is a spontaneous trip to the physical office of the company. This way you can also enquire about the certifications and accreditations that they have obtained from the local as well as state governing bodies.
Note: When you go online to check their social media profiles, it is a wise thing to connect with their previous clients as well. Talk to them about their experience with the moving company. Before you sign any contract with them, you must be aware of their conduct, professionalism, costs, industry connections, and expertise.
2. Find Out Whether They Are A Broker Or Carrier
Now this could be very confusing. A lot of people end up thinking that they have chosen the best furniture removalists in Sydney but that is not the case. The company turns out to be either a broker or a carrier. That is not something that you want to deal with. You want a moving company that can offer you all the services of a typical professional packer and mover in the city.
- Brokers are only going to connect you with packing and moving companies. They will ask for a fee in return for that little service.
- Carriers are only responsible for transporting your stuff from one location to another. They are not going to guide you on how to choose the best packing materials or offer a storage facility or connect you to insurance providers for your cargo.
So, it is more or less like hiring a transport service that does nothing but convey your cargo to the location of your preference.
3. Do They Offer Any Intermediate Storage Facility?
You might need a temporary storage facility. Who better to ask for this service than your furniture removals in Sydney? These are the people who can direct you to a dependable and highly secure storage facility provider. In many cases, these firms partner with storage facility providers all over the city. So the cost that you have to pay at the end includes the fee for the storage facility as well. This comes out to be a very affordable deal for you if you choose to engage their services at least 3 months in advance.
4. Are They Willing To Come Down To Your Property For An Assessment?
And yes we did mention that any experienced or dependable furniture removalist in Sydney should be more than willing to do the needful when it comes to assessing your cargo. A lot of them offer you quotations in person after having a closer look at your property and all the things that you want to move to your new house. This gives you better clarity on what all costs are involved. The professional can give you a complete breakdown of the various fees applicable. It is a great way to maintain transparency, especially in the financials associated with moving house.
5. Do They Perform Any Background Checks On Their Employees?
You might be wondering whether the furniture movers you have chosen follow a strict background check policy on their employees, workers, and associates or not. This is a common thought that bothers a lot of families. After all, you will be handing over your precious cargo and expensive belongings to these people.
If it is an interstate move, they will be responsible for the well-being and safety of your belongings for more than a day or two. So yes, if you want to be completely certain that your stuff is in reliable and deft hands, you must ask the furniture removalists in Sydney about their employee background check rules and policies.
6. Is There A Shipment Tracking Facility Or A Similar App
Usually, packers and movers are available either on the telephone or by text. They make it a point to stay connected with you throughout the moving process. But if the moving company has its own proprietary mobile app or perhaps a unique ID that gives you access to the location of your cargo, that will be a great facility. So don’t forget to ask them about this little service.
7. What Are The Safety Measures They Take For Interstate Moves?
If you are about to move to a different city, you might want to know about the various measures, particularly for the safety and stability of your cargo that the packers and movers usually take. It may include the following:
- Moving straps and harnesses to stabilize expensive home appliances
- Thick and dependable packing material to provide effective cushioning
- A heavy-duty moving vehicle that can overcome bumps and jerks on the way
- Skilled and dependable moving personnel who know how to transport delicate objects
- Moving equipment necessary to ensure the smooth transfer of your cargo from your house to the moving vehicle
- The skill to disassemble and reassemble complicated furniture pieces
- Custom crating for all your boxes
- Well-planned and strategic loading and unloading services (free of cost)
Now just as pointed out above, these questions are not only relevant for people who are in the process of moving their house within the city but also across the state. These are highly relevant for everybody who wants to move house regardless of whether they are doing it for the first time or have done it before. These questions are critical and the answers to them can really add a lot of peace to your everyday life. When you have clarity on these critical aspects of the move, you can carry it out without any second thoughts or anxiety.